Introduction

Are you passionate about beauty products and helping people look and feel good? Are you confident in engaging and communicating your knowledge of our beauty products with our clients? We have exciting opportunities in Clicks’ stores for beauty assistants who will report to the store manager and service the entire beauty department.

Job Purpose

To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise, and general housekeeping to build customer loyalty and maximise sales.

Job Objectives:

• To consult with customers, answer product-based questions, and advise customers in selecting the best products and services that meet their needs, and to drive and maximize sales of the beauty department through the promotion, cross-selling, and up-selling to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that result in improved product offerings and increased sales, and to maintain updated knowledge on all beauty products, ranges, trends, promotions, and events to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage, and ensuring a high standard of general housekeeping and administration, and to make sure all in-store visual merchandising, in-store presentation, and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
• To promote the Clicks club clubcard and to enroll new card members to achieve the club card participation targets and to increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Qualifications and Experience:

• Grade 12 and a Relevant Beauty/skincare qualification
• Desirable: Experience within beauty/skincare/retail/FMCG environment or sales or marketing environment

Skills, Abilities, and Job-Related Knowledge:

• Understanding and application of selling principles, and Retail/FMCG background, and understanding of merchandising and promotions principles
• Understanding of stock management procedures and Knowledge of customer service excellence
• Knowledge of beauty and skincare products, results-oriented and target-driven driven and Strong customer orientation
• Good communication skills, Interpersonal skills, and engaging and confident

Competencies

• Persuading and influencing, Relating and Networking, Delivering Results and Meeting Customer Expectations and Commercial Thinking
• Following instructions and procedures, and working with people
• Planning and organising, and Coping with Pressures and Setbacks

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

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Wellness Assistant

Introduction

To offer exceptional service to all clients by providing knowledgeable service and basic advice on healthcare, nutrition, and supplementation to maximise sales and build customer loyalty.

Job description

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements, and to consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross-selling and upselling to increase profitability and to drive stock availability in the healthcare aisles through compliance with stock management principles and procedures to drive sales.
• To prevent wastage in their area by adhering to stock rotation principles and to prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store to create an appealing shopping environment for clients and to help in product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

 

Minimum requirements

Job Knowledge:

• Essential: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Job Related Skills:

• Customer and service orientation and Good communication and interaction skills
• Selling skills
• Merchandising skills
• Basic computer literacy

Job Experience:

• Essential: At least 1 year of related experience and Experience working with sports nutrition and vitamin-related products
• Selling skills; customer-related training

Education:

• Essential: Matric (40% pure/ 50% lit)
• Essential: English 50%
• Desirable: Sports/fitness / nutrition qualification

Competencies (Desirable/Essential)

• Relating and Networking and Persuading and Influencing
• Following Instructions and Procedures and Delivering Results and Meeting Customer Expectations
• Presenting and Communicating Information and Achieving Personal Work Goals and Objectives
• Coping with Pressures and Setbacks and Adapting and Responding to Change
• Adhering to Principles and Values, Planning and Organising and Working with People 

 HOW TO APPLY

CLICK HERE TO APPLY ONLINE 

 

Cleaners needed at Dischem

Dis-Chem Pharmacies requires an experienced cleaner for their Canal Walk store. You will be responsible for maintaining a clean and neat store by Dis-Chem’s hygienic standards. The areas will include the store floor, stockroom, dispensary, admin office, and canteen.

Minimum Requirements

• Grade 12 / Matric and A minimum of 6 months’ cleaning experience
• Sound command of the English language and Basic customer service
• Additional language that is area-specific, and Willing and able to work retail hours

Advantageous:

• Bilingual and Previous retail store cleaning experience

Job Specification…

• Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor, and communal areas, before the store opens and develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
• Ensure the canteen and restrooms are clean and stocked with the necessary products at all times, and Be available throughout operational hours to clean up as and when required.
• Ensure correct cleaning products and equipment are used for specific jobs.
• Ensure the wet floor sign is up and visible at both ends, when cleaning the floor, and Be friendly, professional, and able to assist clients and perform duties according to Health and Safety Regulations.

Competencies

• Prior cleaning experience, Sound command of English (written and oral), Customer service and Trustworthy and honest
• Attention to detail, Presentable and Be able to take instructions and follow through
• Time management

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, pushing, pulling, lifting, and moving objects
• Reliable transport and/or reside near the store
• South African citizen
• Clear credit and criminal records

Apply Online here now