CLICKS: Cashiers/Cleaners/Store packers Needed Now
About Us
We Believe in People, Passion and Opportunities. We Recognise the importance of investing in our employees and we ensure that we are accredited as an employer choice!. We Care about and contribute to the wellbeing of people, the environment and communities. We are Passionate about leading innovation within the unique mix of our Group.
Introduction
Are you passionate about service excellence and assisting people to feel good? Are you confident to engage and communicate with our clients? We have an exciting opportunity in a Clicks store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail. opportunity in a Clicks’ store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.
Job description
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store that leads to a positive customer experience.
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner and maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards.
- To ensure the safe handling of cash at all times and proactively promote the Clicks’ Clubcard and enroll new Clubcard members to achieve the Clubcard participation targets.
- To make customers aware of promotions to positively affect sales and to ensure customers “feel good and pay less” and deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards and ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values and maintaining an updated understanding of products, ranges, promotions, and events to provide the correct information to clients at all times.
Minimum requirements
- Essential: Grade 12, Desirable: Maths 50% and English 50% at Grade 12 level
- Desirable: Relevant Retail/Business Management qualification experience in a customer-facing role within a retail/FMCG store operations environment will be an advantage
Skills, Abilities, and Job-Related Knowledge
- Basic math calculations, Retail/FMCG background, understanding of merchandising and promotions principles, and Knowledge of stock management procedures
- Knowledge of customer service excellence, Planning and organizing skills
- Problem-solving skills, Strong customer orientation, and Good communication skills, as well as Computer literacy
Competencies
- Relating, networking, and Following instructions and procedures
- Delivering Results and Meeting Client Expectations and Working with people
- Persuading and Influencing, Planning and Organising and Coping with Pressures and Setbacks
Kindly note only applicants who meet the minimum requirements will be contacted. We are committed to the principles of Employment Equity.