Dis-Chem: Cashiers / Security / Store Assistant No Experience Needed

New store Cashiers

Dis-Chem is now hiring new staff members for the new stores which are going to be opened soon. we really feel excited to bring this opportunity to you or to make you realize the opportunity in time.

Job Description

Dis-Chem Pharmacies requires experienced or nonexperienced Cashiers for Ring Road stores training for the none experienced cashier will be provided. To support client service at the point of sale while ensuring a world-class shopping experience. Record client transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies and elimination of fraud risk.

The Minimum Requirements

  • Grade 12/Matric and a minimum of 6 months experience cashier/till operations experience
  • Computer literate – MS Office, Sound numerical skills, and a Strong command of the English language
  • Basic customer service and Willing and able to work retail hours

Job scope descriptions

Adhere to Dis-Chem’s client service policies and procedures and Establish 

a professional relationship with clients as well as to Report client complaints and compliments to the Frontline Supervisor, or store management.

Adhere to the client turnover hourly rate, be aware of current sales and promotions, and make sure colleagues and clients are not exposed to any risk, Carry out and manage Dis-Chem 5-star communication principles and be responsible for cash flow.

Make sure all line voids and price changes are approved and signed off by the supervisor. Exchange merchandise for clients and accept returned goods by customers when authorized to do so, Transact all purchases receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem, Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)

Make cash placed in a drop safe according to Dis-Chem’s SOPs and usage of your code and password is restricted to only you; is safe, and is changed regularly and all outgoing stock/items/scripts are scanned and paid for and make sure that all money is strictly kept safely and securely inside the till

Handle daily takings confidentially, and only discuss with management, Be alert, recognize, and report suspicious behavior to management. Address queries regarding store merchandise as well as adhere to Dis-Chem’s security policies and procedures

Competencies

  • In-depth knowledge of operating cash registers, and maintaining cash drawers, Understanding of processing sales, refunds, and payments
  • Strong command of English (written and oral) and accuracy
  • Attention to detail, Presentable, Emotional intelligence, and Social Awareness
  • Accountability, Problem-solving, and Analyse basic reports
  • Trustworthy and honest, Time management and Third additional language

Special conditions of employment

  • Willing and able to work retail hours and Reliable transport and/or reside near the store, South African citizen, and Clear credit and criminal records

The Remuneration and benefits

 

Retail Store Assistant

Job Description

Dis-Chem Pharmacies is seeking Retail Store Assistants to build a talent pool for various stores. A strategic talent pool is a pre-screened group of people with specific skills, qualifications, or attributes that are suitable for future job opportunities in Dis-Chem Pharmacies.

Minimum Requirements

  • Grade 12 / Matric, Basic computer skills (Word, Excel, and Outlook). SAP and Retail experience

Job Specification

  • Manage and report all customer compliments and complaints to management Establish a professional relationship with clients and make sure that all client stock queries are dealt with and resolved.
  • Maintain effective external communication with clients when they require feedback Help clients with any inquiries and refer clients to the appropriate departments where applicable.
  • Adhere to the customer turnover per hour rate as per the company benchmark and Manage the shorts and overs at the point of sale, including the floats.
  • Manage refund and return transactions, ensure proper handling of back shopping and returned goods, and review deliveries and invoices for accuracy.
  • Help the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system and Manage and control high-risk stock
  • Prepare the run reconciliation daily, order, and receive the branch change requirements to ensure cashiers have enough change to ensure the best client service levels.
  • Maintain effective liaison between relevant parties and effective document control including but not limited to float, petty cash, and cash on hand.

Competencies

  • Retail administration and operational knowledge and Team player, good client relations and Leadership and management skills, Trustworthiness and honesty, and Ability to work under pressure & Deadline driven

Special conditions of employment

  • South African citizen, MIE, clear criminal and credit and Driver’s license, and/or own reliable transport and Market-related salary, Medical aid, and Provident fund and Staff account Apply Online Now

Security Guards

Job Description

Dis-Chem Pharmacies Warehouse in Durban has an opportunity for security guards to render a security service in terms of the Private Security Industry Regulations Act 56 of 2001 as amended for the Dis-Chem Group that meets Dis-Chem’s security requirements to protect assets, property, and staff by creating a safe and secure environment, through identifying signs of criminal activities or disorder and investigating disturbances while adhering to legislation relevant to the industry and best practice.

The Minimum Requirements

  • Grade 12 – Matric or a Senior Certificate and Grade C accreditation with the PSIRA, A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses, and At least 1 year of specific previous experience in a similar role

Job Description

Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures for the specific post through Random patrols of the premises regularly to ensure optimal visibility and reduce risks.

Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrian access points to allow entry only to individuals with the correct authorization. Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.

Be visible as far as reasonably possible as a deterrent to discourage criminal activities, and prevent theft, – damage, – personal injury, and other dishonorable acts, and be professionally courteous and friendly, approachable, and willing to help others when receiving guests, customers, and employees.

Access control searching for staff, suppliers, and company merchandisers, Maintaining and completing all registers and occurrence books, Canceling staff purchasers and goods declared, and Supervise and checking refuse removal according to Dis-Chem standards from all dishonest persons, actions, or any acts of malicious behavior that could result in the company suffering loss and Be present at your post at all times when on duty and Practice good customer service relations for all Dis-Chem internal and external clients.

Report any unusual or suspicious behavior by staff, customers, or suppliers Opening and closing procedures be present observant, and vigilant at the opening and closing of the site, and make sure that all doors and windows are locked at the end of each day.

Ensure that all water taps are turned off when applicable. Do continuous personnel frisking and searches daily do thorough and proper vehicle searches throughout the day and Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.

Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and by Dis-Chem procedures When problem situations or crises arise or have been dealt with maintain observing surroundings and report to management on findings and or changes in identified that intensify the situation.

In the event of a crisis, it is important to notify the relevant authorities such as management, the police, or the fire services (in the case of a fire outbreak). You should submit a detailed written report about the incident and the actions you took during the incident. This report will help the authorities understand the situation better and take appropriate measures to prevent similar incidents in the future.

When monitoring the alarm systems or video cameras, operate emergency equipment as needed. If you are working alone or during the night, make sure to patrol the premises and maintain ongoing surveillance of the grounds using closed-circuit camera monitoring or alarm systems. Investigate any suspicious activities to ensure that only authorized individuals enter the premises.

In emergencies provide assistance and the emergency teams e.g. alert first responders, clinic sisters, managers, etc. Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property by preventing stampedes and breakdown of law and order or illegal entrance to the premises and Offering ongoing security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.

Be watchful : watch out for any suspicious activities that may mean a breach in security measures that have been put in place on the site. Interpret quickly whatever is seen and act accordingly. Respond quickly and correctly during the crisis and be alert to avoid being caught unaware. Know how best to respond to various dangerous situations according to industry and Dis-Chem standard operating procedures.

Getting help – During some very dangerous situations (such as armed robbery attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or property. Take accurate notes of unusual occurrences and daily activities. Execute rules and regulations to prevent criminal activity before it happens. Perform special duties – receive phone calls, respond to text and email messages, and run vital errands for the department according to Dis-Chem and industry standard operating procedures.

Competencies

  • PSIRA knowledge and Fire emergency and relevant Health and Safety Training and exposure and English – Read, write, and speak well as it is the organization’s official language
  •  and at least 3rd Language

Special conditions of employment

  • PSIRA registered, Grade C PSIRA accreditation and South African Citizen and MIE, clear criminal and credit
  • Driver’s license and own reliable transport and PDP when deployed as a driver. Apply Online 

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