OUTsurance Call Centre Learnership 2026 (12-Month Programme) – Apply Now

Are you an unemployed South African graduate looking to gain valuable work experience in the insurance industry? The OUTsurance Call Centre Learnership 2026 offers an exciting opportunity for young people who are passionate about customer service, communication, and building a successful career in the financial services sector.
This 12-month learnership programme is based in Centurion, Gauteng, and provides practical workplace experience, structured learning, and a monthly stipend while helping participants develop the skills needed to succeed in a professional call center environment.
If you’re between the ages of 18 and 35, have completed Matric and a Bachelor’s Degree (or equivalent NQF qualification), this could be the perfect opportunity to kick-start your career.

About OUTsurance

OUTsurance is one of South Africa’s leading insurance companies with over 28 years of experience delivering innovative insurance solutions. The company is well known for investing in young talent and creating a workplace where employees can learn, grow, and thrive.
Through this learnership programme, successful applicants will receive structured workplace training while gaining real-world experience in customer service and the insurance industry.

Learnership Details

Position: Call Centre Learnership
Duration: 12 Months
Location: Centurion, Gauteng, South Africa
Job Type: Learnership (Fixed-Term Programme)
Industry: Insurance / Financial Services
Reference: Call Centre Learnership Programme 2026
Stipend: Monthly stipend provided

What You Will Learn

During the programme, learners will receive practical workplace exposure while developing essential skills including:
  • Professional customer service and call center operations
  • Communication techniques and Problem-solving skills
  • Telephone etiquette
  • Insurance industry knowledge and Administrative support
  • Computer and Microsoft Office skills and Working in a professional corporate environment
  • Time management and teamwork
This learnership is designed to prepare participants for future employment opportunities within the financial services and insurance industry.

Minimum Requirements

Applicants must meet the following minimum requirements:
  • South African citizen
  • Between 18 and 35 years old
  • Currently unemployed
  • Must have been unemployed for at least the last 6 months
  • Completed Grade 12 (Matric)
  • must be south african
  • Must not have previously participated in an INSETA Learnership

Skills and Competencies

Successful applicants should demonstrate:
  • Excellent communication skills and Strong interpersonal skills
  • Ability to build professional relationships and Positive attitude and willingness to learn
  • Self-motivated and proactive and Ability to work under pressure and Adaptability and flexibility
  • Professional behaviour and Good multitasking skills and Basic computer literacy (advantageous)

Why Apply?

The OUTsurance Learnership offers many benefits, including:
  • Monthly learner stipend and Valuable work experience and Nationally recognised workplace exposure
  • Professional skills development and Experience in the insurance industry
  • Improved employability and Opportunity to build a strong professional network and Excellent foundation for future career opportunities

Employment Equity

OUTsurance is committed to diversity and equal employment opportunities. Applications from persons living with disabilities and candidates from designated groups are encouraged.

How to Apply

Interested candidates should submit their applications before the closing date once announced.
Prepare the following documents:
  • Updated CV
  • Certified copy of South African ID
  • Certified Matric Certificate
  • Certified Degree or NQF Qualification
  • Any additional supporting documents requested during the application process

Apply Here

Apply today and begin your journey towards a rewarding career in South Africa’s growing insurance industry.

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